There are 2 strong points about Automatic Letter Bender company. The first one is a wide complete offer which includes the advanced technologically bending machines for 3d letters, high-level of CNC Routers Black Series, the laser welding machine and the accessories for build of 3d letters – the tapes, adhesives, hand tools. The other one - we are famous for effective reliable service and quickly responding Customer Service.
The ALB bending machines are famous worldwide – our technology is appreciated in Europe, Asia and Africa. For example we have clients in Spain, France, Greek, Germany, Slovenia, Serbia, Montenegro, Romania, Iceland, Norway, Sweden, Lithuania, Latvia, Estonia, Russia, Middle East, Israel. In 2017 we established a new trade office in Italy. In March 2018 we opened a showroom in Birmingham. It's the effect of our concern for customer satisfaction!
The bending machines to every production profile
The first step in the cooperation with client is help in choosing the appropriate bending machine. Among the wide offer of ALB bending machines we recommend the best solutions regarding the production profile – if the client uses mainly aluminium tapes, stainless steel tapes or both kind of tapes. It is worth mentioning that complete offer allows you to get all necessary materials and accessories to 3d letters production in one place! After the choice of appropriate bending machine our technician starts a preparing the machine for the specified client.
The installation and training
The next step is the establishment of installation date. The installation and the first start of machine is carried out by specialised technicians of Automatic Letter Bender at the seat of customer's company worldwide. We install the bending machines in Europe, Asia and Africa. The price of bending machines includes the transport in Europe directly to customer and in case of transport by sea – to the nearest port from client's company.
We give the expert training at the seat of customer's company. It takes maximum 3 days. Its range concerns the software service, machines service, the maintenance and the operation of the purchased machine.
Automatic Letter Bender machines come with a 12-month warranty period. We provide technical support as well as warranty and post-warranty service.
We also provide for our Customers:
- expert help in choosing the right device to meet every Customer`s need
- transport of the machine to the installation site
- installation and commissioning in the workplace
- training of Buyer`s employees in the field of software, maintenance, operation of the machine,
- expert service,
- spare parts,
- fast repair in case of failure,
- if there is no quick fix we give support through the loan of the machine or bending letters for free
By purchasing letter benders of a Automatic Letter Bender series You receive full service and professional technical support.
As the only company of this sector in our market we will help when you first start your machine, train your staff in machine operation, depending on your needs we advise in the selection of equipment, provide information on how to use the machine, solve your problems and respond to any question of our Customers.
We want to make you satisfied with our products, both at the time of purchase and during use, so we provide good advice and technical support by phone, e-mail, and through video calls and online consultation.
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